Here is all the info and small print that should help you understand how the site works, how it’s run, what we do to make it accessible to all, and heaps of other things that you need to know.

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Terms & Conditions of Use   Terms and Conditions Image

This website is operated by Tiny Terrain Models.  Throughout the site, the terms “we”, “us” and “our” refer to Tiny Terrain Models.  The terms “website” and “site” refer to all content and services available at the web location; www.tinyterrainmodels.co.uk.    Tiny Terrain Models offers this website, including all information, tools, services etc. to you, the user, on the condition that you accept all of the terms and conditions laid out here to govern your use of the Tiny Terrain Models website. Please read these terms in full before you use this website.

If you continue to use of this website, or purchase from our web shop, it will be regarded as confirmation and acceptance of these terms.  If you do not accept these terms and conditions, please do not use our website.  These Terms and Conditions of Use apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Any new features or tools which are added to the current shop will also be subject to these Terms and Conditions of Use.  You can view the most current version of our Terms and Conditions of Use at any time on this page.  We reserve the right to update, change or replace any part of these Terms and Conditions of Use by posting updates or changes to our website. It is your responsibility to check this page occasionally for any changes. If you choose to continue use of or access to the website following the posting of any changes, this constitutes acceptance of those changes.

Website access

It is not necessary to register with us in order to use most parts of this website, or the online shop. however, parts of this website may only be accessible only if you have created an account.

 General Conditions

We reserve the right to refuse service to anyone for any reason at any time.  You understand that you may print and download material from this website if you do not modify or reproduce any content without our prior written consent.  You agree not to sell, resell or exploit any material created by Tiny Terrain Models without express written permission by us.  The headings used in this agreement are included for convenience only and will not limit or otherwise affect these terms and conditions of use.

Links to and from other websites

Occasionally on this website you may find (or you may be sent via the site to) links to other websites (“third party websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software and other content or items belonging to or originating from third parties (“Third-Party Content”).

Such Third-Party Websites and Third-Party Content are not investigated, monitored or checked for accuracy, appropriateness or completeness by us.  We do not endorse and are not responsible or liable for any harm or damages related to the purchase or use of products, services, resources or content offered or that you may encounter via those links or on those websites. If you decide to follow any links, visit any “Third-Party Websites” or view any “Third-Party Content” via links on the TTM website, you do so at your own risk. Please check the terms and conditions, privacy and data gathering practices of any third-party website you choose to visit, and direct complaints, claims, concerns or questions to them directly.

Products and Services

Certain products or services may be available exclusively through the Tiny Terrain Models website.  These products or services may have limited quantities and are subject to return or exchange only according to our returns policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear in the online shop.  We cannot guarantee that your computer monitor’s display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of Tiny Terrain Models. We reserve the right to discontinue any product at any time. We do not provide a warranty that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.

Modification to Services and Prices

Prices for our products or postal services are subject to change without notice.  We reserve the right at any time to modify or discontinue products, services (or any part or content thereof) without notice at any time.  We will not be liable to you or to any Third-Party for any modification, price change, suspension or discontinuance of the products or services.

Personal Information

Your submission of personal information through the online shop, or when creating an account is governed by our Privacy Policy.  To view our Privacy Policy, Click Here.

Order Accuracy and Account Information

We reserve the right to refuse any order you place with us.  We may, in our sole discretion limit or cancel quantities purchased per person or per order.  These restrictions may include orders placed by or under the same customer account and/or those that use the same billing and/ shipping address.  .  You agree to provide current, complete and accurate delivery address and contact information for all purchases made at our store.  You agree to promptly update your delivery and contact information, so that we can complete your transactions and contact you as needed.

If we make a change to, or cancel an order, we may attempt to notify you by contacting the email address provided at the time the order was made.  We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors. All payments and checkouts are clearly displayed in your shopping basket.  Please ensure you are happy with what is displayed before you are redirection to the PayPal website for Payment Processing.

Optional Tools and Billing Information

Our shop uses PayPal for payment processing.  During the ordering process you will be redirected to this third-party tool, but Tiny Terrain Models are not responsible for monitoring, nor have any  control or input beyond advising the site of the amount payable.   You agree that we provide access to this tool “as is” and “as available”, without any warranties, representations or conditions of any kind, and without any endorsement or guarantee relating to your use of this third-party tool. Tiny Terrain Models do not receive, record, store or retain any of your financial or credit card information.

Tiny Terrain Models shall have no liability whatsoever arising from or relating to your use of optional third-party tools such as PayPal.  Any use by you of optional tools offered through the website is entirely at your own risk and discretion and you should ensure that you are familiar with, and approve of the terms on which tools are provided by the relevant third-party provider.  We may also, in the future, offer new services, tools or features through the website.  Such new features, tools or services shall also be subject to these Terms and Conditions of Use.

Shipping

We aim to despatch orders as soon as possible.  Stock items will be processed and sent without undue delay, no later than 30 days after your order has been placed.  We will advise you of lead times for non-stock or back ordered items based on information received from suppliers, at time of, or as soon as possible after purchase.

We always obtain proof of posting.  Please allow for up to 7 days for delivery of UK orders.  For our standard European and Worldwide postal service on orders, please allow for delivery to take from 2 weeks upwards, following the dispatch of your order.  * this is as advised by the Royal Mail Website – in our experience it is often much quicker than this but cannot be guaranteed.

Cancellations returns and refunds

Tiny Terrain Models complies with the EU Online Shopping Directive.  You may cancel your order under this regulation and return any item within 14 days of receipt of goods for a full refund of the products purchased, excluding postal charges. Goods being returned must be sent back at your own cost, except in cases of faulty, damaged or wrongly supplied items.  The goods must be returned in the condition that they were first supplied.  Please include a covering note explaining the reason for the goods being returned, plus your full name and address.  The customer will be refunded within 30 days of cancellation.

Wrongly delivered goods, missing or damaged items or any other problems must be advised by email within 14 days of receipt.  Please advise us of any issues via email, including a photograph of the goods (and packaging if appropriate) where faulty or damaged.  These items may be returned for a full refund (including postage) or replacement.  We will always aim to replace damaged goods but reserve the right to offer stocked alternatives if this is not possible.  If agreement on a replacement solution cannot be reached, Tiny Terrain Models’ only obligation will be to refund the full purchase price of the items.  We reserve the right to retain any order related charges to cover costs if you subsequently do not return the damaged, faulty or wrongly delivered goods.

Errors, Inaccuracies and Omissions

Occasionally there may be information on our site, or in the service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and stock availability.  We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice (including after you have placed your order).  We undertake no obligation to update, amend or clarify information on the website, including without limitation, pricing information, except as required by law.  No specified date or refresh date applied in the services or on the website should be taken to indicate that all information in the services or on any part of the website has been modified or updated. Use of or reliance on any information on this website at your own risk.

Prohibited Uses

In addition to other prohibitions as set forth in the Terms and Conditions of Use, you are prohibited from using the Tiny Terrain Models site or its contents for ; (a) any unlawful purpose, (b) to solicit others to perform or participate in unlawful acts, (c) to violate any international, federal, provincial or state regulations, rules, laws or local ordinances, (d) to infringe or violate our intellectual property rights or the intellectual property rights of others, (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability, (f) to submit false or misleading information, (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the website or services offered, or of any related website, other websites, or the Internet, (h) to collect or track personal information of others, (i) to spam, phish, pharm, pretext, spider, crawl, or scrape, (j) for any obscene or immoral purpose or, (k) to interfere with or circumvent the security features of the website or services offered or any related website, other websites or the Internet.  We reserve the right to terminate your use of the website and services or any related website for violating any of the prohibited uses.

Disclaimer of Warranties & Limitation of Liability

We do not guarantee, represent or warrant that your use of our services or website will be uninterrupted, timely, secure or error-free.  You agree that from time to time we may remove  services and/or products for indefinite periods of time or cancel the services and delete products at any time, without notice to you.

All material, services and products contained on this website are provided ‘as is’ and ‘as available’ for your use or ordering, without any guarantee or warranty of any kind. We reserve the right to modify the contents, services and products on this site at any time, but we have no obligation to update any information on our site.

In no case shall Tiny Terrain Models, our proprietors, suppliers or service providers be liable for any injury, loss, claim or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise arising from your use of any of the services or any product procured using the services offered, or for any other claim related in any way to your use of our services offered or any product purchased, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the Tiny Terrain Models Website, even if advised of their possibility.

Indemnification

You agree to indemnify, defend and hold harmless Tiny Terrain Models and any proprietors, officers,  service providers or suppliers, harmless from any claim or demand, including reasonable legal fees, made by any third-party due to or arising out of your breach of these Terms and Conditions of Use or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Severability

In the event that any provision of these Terms and Conditions of Use are determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions of Use, such determination shall not affect the validity and enforceability of any other remaining provisions.

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms and Conditions of Use are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions of Use at any time by notifying us that you no longer wish to use our services, or when you cease using our website.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms and Conditions of Use, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms and Conditions of Use will  not constitute a waiver of such right or provision.  These Terms and Conditions of Use and any policies or operating rules posted by us on this website or in respect to the services provided constitutes the entire agreement and understanding between you and us and govern your use of our services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions of Use).
Any ambiguities in the interpretation of these Terms and Conditions of Use shall not be construed against the drafting party.

Governing Law and jurisdiction

These terms and conditions of use, and any separate agreements where we provide you with services are governed and construed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

Changes to Website, Services provided or Terms and Conditions of Use

You can review the most current version of the Terms and Conditions of Use at any time on this page.  We reserve the right to update, change or replace any part of these Terms and Conditions of Use by posting updates and/or changes to our website.  It is your responsibility to check this page occasionally for changes.  Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 Contact Information

Questions about the Terms and Conditions of Use should be sent to us at : info@tinyterrainmodels.co.uk

For help understanding accessibility to the Tinyterrain Models Website, visit our Website Accessibility page

Here are quick links to take you back to… our Home Page  &  Shop

privacy policy imagePrivacy Policy

This policy explains how your personal information will be treated when you access the Tiny Terrain Models website.

What information do we collect?

We do not collect any personal identifying information without your knowledge when you visit our site.

We will collect further information, such as your name and telephone number  if you contact us with comments or specific requests.

How do we use your information?

The personal identifying information is used to contact you back as requested by you. The cookies information is used to help us understand more about how our website is used and to improve our site.

We will not supply your name and address to any third party without your consent except where required to do so by law.

Safeguard of Information

We regularly review our security standards and procedures to help prevent unauthorised access to personal information, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss.

Access to your personal information

You have the right to request a copy of the personal information that Tiny Terrain Models holds about you, and to have any inaccuracies corrected.

Please address requests by email, to the Data Protection Officer at :info@tinyterrainmodels.co.uk.

Here are a couple of quick links to take you to our …  Free Stuff About Us  pages.

Accessibility for all to the Tiny Terrain Models Website is really important to us        A picture of braille text on a sheet of metal to represent our aim of ensuring really good website Accessability

Why are we talking about accessibility?  It is because there are estimated to be about 9.8 million people in the UK with various forms of disability – that represents one in seven of the population, and that’s just the UK.  We at Tiny Terrain Models know this from first hand, so we are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

We include the following features designed to improve accessibility for users with disabilities:

•  This website is designed to conform to level Double-A of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 1.0.

•  This site is built using code compliant with W3C standards for XHTML and CSS.The site displays correctly in current browsers and using standards compliant XHTML/CSS code, which means any future browsers will also display it correctly.

•  Tab indexes are set such that the content links are presented first in the sequence they appear on the page.

•  Links in the content show up as default link colours. They have no behaviours attached to them.

•  Navigation items will always have colour changes to highlight links and current pages.

•  Links will be written to make sense out of context.

•  Links to external web sites open up a new browser window where this is supported by the browser otherwise the same browser window is used.

•  You can navigate this web site without the use of a mouse.

•  We will make sure that all content images used in this site include descriptive ALT attributes.

•  Content has been separated from visual design and cascading style sheets (CSS) are used for visual layout.

•  We will use only relative font sizes, compatible with the user specified “text size” option in visual browsers on the website.

•  If your browser or browsing device does not support style sheets at all, the content of each page will still be readable.

From time to time it is necessary for us to carry out changes and developments to areas of the website, unfortunately during these times these areas may not fully conform to our accessibility guidelines outlined above.

If you should experience any difficulty in accessing any area of Tinyterrain Models website, please don’t hesitate to contact us using the contact form provided outlining the exact nature of the problem and your contact details.

For help understanding the terms of use for using or ordering from Tinyterrain Models, visit the tab on this page, titled Terms and Conditions of Use.  Get a cup of Coffee before you do, though, because there’s quite a bit of it.  To make it easy, you can Click HERE  for the page… you have to make the Coffee yourself 😉

 

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